[FIXED] Your Account has been disabled in the App Store and iTunes

[FIXED] Your Account has been disabled in the App Store and iTunes:

Apple Inc. allows every Mac, iOS and Watch device users to create an Apple ID Account. In case you have forgot your Apple ID or Password, you cannot sign in to your account. Sometimes your account is disabled by Apple and you cannot login or access any products/services until you enable it again.

[FIXED] Your Account has been disabled in the App Store and iTunes

Apple Inc. takes care of users’ privacy and security. Therefore your Apple ID Account can be disabled or locked for security reasons. At that time, you will get a dialogue on your Mac or iPhone screen as Your Account has been disabled in the App Store and iTunes. In such circumstances, you need help and that’s why we are here you guide you how to fix this issue with some simple ways.

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Causes of Error: Your Account has been disabled in the App Store and iTunes

The Apple ID Account can be locked or disabled because of many different reasons. There is not only one reason for your account has been disabled in the App Store and iTunes.

  • Too Many Login Attempts: This is one of the most basic reasons for any Apple ID Account is disabled. When you try to login with incorrect credentials, your Apple ID Account gets locked and disabled for a few hours.
  • Login from Un-trusted Device: You can use your Apple ID Account on your registered and trusted devices. If you try to login to your account from an unknown or un-trusted device, you have to verify that it’s you who wants to access the account. In case you can’t verify your identity, the Apple Inc. will disable your account for security reasons.
  • Apple Bills are Pending: You may not remember but you have purchased something from iTunes or App Store earlier. Thereafter, you haven’t paid the bill for the product or subscription. That’s why your Apple ID Account has been disabled in the App Store and iTunes.
  • Signing In After a Long Period: Suppose you have not logged in to your Apple ID Account for past few months. Now you need to update some apps on Mac/iOS device, so you try to sign in to App Store. But your account has been disabled in the App Store and iTunes because you did’t use it for long time.
  • Apple Inc. Disabled your Account: When someone tries to hack your Apple ID Account, you may get into trouble. The Apple Inc. disables your account immediately when it comes to know about such incident. So your account is disabled in the App Store and iTunes to keep you away from hacking threats.

How to Fix: Your Account has been Disabled in the App Store and iTunes

Your Apple ID has been disabled in App Store, so you cannot access the App Store on Mac and iOS device(s). When you see this dialogue on your screen, you have to take some action to resolve the issue. Please note that your account can be disabled or locked due to various reasons and therefore we will provide you different ways to fix the problem.

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01. Wait for A Few Hours or One Day

It is possible that you tried to sign in to your Apple ID Account with wrong username & password. When you exceed the limit of login attempts, your account is disabled in the app store and iTunes. If you have done too many login attempts today then the best solution for your problem is patience. Yes, you have to wait for at least 8 hours to check if your account is enabled again. According to my opinion, you should try to sign in to your account on the next day i.e. after 24 hours. Please provide correct Apple ID and Password to successfully login to your account.

02. Recover Apple ID/Password with help of iForgot.Apple.Com

Your Apple ID Account is operated with two important details i.e. your Apple ID and Password. In case you have forgot one of these details, you won’t be able to access your account. It can happen that your account has been disabled in the app store and iTunes because you tried to access it with incorrect password. Here we provide complete guidance about how to retrieve your Apple ID and reset password on iForgot.Apple.Com. Thereafter, you will need to do a small process, that’s why we have divided this procedure into two parts as under:

Part I – Retrieve Apple ID and Reset Password

You need your Apple ID and Password to sign in to your account. If you have forgotten your Apple ID, you can retrieve the same from iForgot.Apple.Com. Kindly follow the steps mentioned below to retrieve your Apple ID.

01. Log on to Recover Apple ID Website at iForgot.Apple.Com.

02. Navigate to the dialogue “If you forgot your Apple ID, you can look it up.”

03. Click on “look it up” link to proceed.

[FIXED] Your Account has been disabled in the App Store and iTunes

04. Navigate to the link “Forgot Apple ID or Password?” and click on it.

[FIXED] Your Account has been disabled in the App Store and iTunes

05. Enter your First Name, Last Name and Email Address that you mentioned at the time of creating your Apple ID earlier.

06. Click on Continue and provide other information as asked on the page.

07. You will soon get your Apple ID, note it down for your reference.

Now you know your Apple ID, the next detail you need is your password. You can reset your password for Apple ID Account by following its procedure i.e. provide required details and answer security questions.

01. Visit Apple ID Forgot Website at iForgot.Apple.Com.

02. Navigate to “Enter your Apple ID to get started.”

03. Provide your Apple ID and click on Continue.

04. Select the Information you want to reset i.e. Your Password or Your Security Questions.

[FIXED] Your Account has been disabled in the App Store and iTunes

05. Choose your desired option from “Get an Email” or “Answer Security Questions.”

[FIXED] Your Account has been disabled in the App Store and iTunes

06. Provide all the information asked on the page and submit them.

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07. On completion of verification, your password will be reset and/or will be sent to your Email Address.

08. Create New Password and remember it to sign in to your Apple ID Account.

Part II – Update Apple ID and Password in App Store, iTunes, iCloud on Mac or iOS Devices

Many Apple Users believe that the reset Apple ID password process is over. Now their Account is enabled again. But one important step is still missing. You have to sign out of your Mac and iOS Devices which are already signed in with your Apple ID and old password. Now your password is reset, so you need to sign out first and then sign in with New Apple ID Password. Only then the problem of your account is disabled in the Apple Store and iTunes will be solved.

You don’t need to update your Apple ID or Password on your device until the next time you are asked to sign in to the App Store or iTunes. But you should update your Apple ID or Password immediately if you are using apple services to share information and communicate with others. The steps to update your Apple ID and/or Password is different for Mac Computer and iOS devices.

Steps to Update Apple ID and Password on iOS Device (iPhone, iPad, iPod Touch):

In App Store and iTunes:

01. Go to iPhone Settings.

02. Tap on your name.

03. Click on “iTunes & App Store.”

04. Sign Out from Previous Apple ID Password.

[FIXED] Your Account has been disabled in the App Store and iTunes

05. Sign In again with New Apple ID Password.

In iCloud:

01. Go to iPhone Settings.

02. Tap on your name.

03. Click on iCloud tab.

04. Sign out of iCloud with old Apple ID Password.

[FIXED] Your Account has been disabled in the App Store and iTunes

05. Sign In again to iCloud with New Apple ID Password.

Steps to Update Apple ID and Password on Mac or Windows PC:

In App Store

01. Go to Apple Website.

02. Click on Bag Icon to open store menu.

[FIXED] Your Account has been disabled in the App Store and iTunes

03. Select Account Icon to open Account Info or Sign In Page.

[FIXED] Your Account has been disabled in the App Store and iTunes

04. Sign Out of App Store if already signed in with previous credentials.

05. Enter your New/Updated Apple ID and Password.

In iCloud:

01. Go to Apple Menu and Select “System Preferences.”

02. Click on “iCloud” icon to open a new window.

[FIXED] Your Account has been disabled in the App Store and iTunes

03. Sign Out from iCloud and make copies of your iCloud Data for backup purposes.

[FIXED] Your Account has been disabled in the App Store and iTunes

04. Sign In again to iCloud with your New/Updated Apple ID and Password.

In iTunes

01. Launch iTunes App on your Mac Computer.

02. Select Account and Sign Out from old Apple ID Password.

[FIXED] Your Account has been disabled in the App Store and iTunes

03. Sign In with your Updated Apple ID and Password.

In addition to App Store, iTunes and iCloud, you also require to update your Apple ID Password in FaceTime, Find My iPhone, Apple TV and other services. Now your Apple ID has been disabled in App Store is fixed. So you can enjoy all services in the App Store and iTunes.

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03. Restrictions Settings on iPhone, iPad and iPod Touch

Apple Inc. provides some important features on iPhone and other iOS devices. You can put restrictions in iPhone settings which will prevent others to buy something on iTunes/App Store from your Account. If you are facing the error your account has been disabled in the app store and iTunes on iPhone then you must check its Restrictions Settings.

01. Go to iPhone Settings.

02. Click on “General” to open general iPhone settings.

03. See the top of general settings page to find “Disable Restrictions” option.

[FIXED] Your Account has been disabled in the App Store and iTunes

04. If the option is showing, just tap on it to disable all restrictions. (you can enable them again later.)

05. If the option is not showing, it means you have not put/enabled any restriction on your iPhone.

Once all restrictions are disabled on your iPhone, you should open App Store or iTunes to check if your account is still disabled.

04. Contact iTunes Support: Apple Customer Helpline

The last option you have is to contact Apple Support. We believe that you have tries all the above methods and somehow none of them have worked. Therefore you have to contact iTunes Support to get help regarding how to fix the issue of your account has been disabled in the app store and iTunes. The Apple Customer Helpline is always active and available for its customers. You can contact Apple Support through Helpline Number, Live Chat, Email and many other ways.

How to Contact Apple Support for Apple ID Disabled

Here we assume that you are contacting Apple Support from your Mac or other computer. Kindly follow the steps mentioned below to see Apple Support when your Apple ID has been disabled in App Store.

  1. Open a Web Browser and visit Apple Website.
  2. Select your Country/Region as asked on the screen.
  3. Click on “Support” tab to go to Apple Support Page.
  4. Navigate to Want to talk with someone? and click on “Contact Apple Support.”
  5. Now select on “Disabled Apple ID” box.
  6. Thereafter, click on “Account disabled in the App Store and iTunes Store” alert.
  7. Choose “Schedule a Call” or “Talk to Apple Support Now” as you prefer.
  8. Ask the Apple Helpline Executive for the issue.
  9. Follow the instructions given by Apple Employee to fix your problem.

The Apple Employee will help you to fix the issue of Apple ID Account Disabled in the App Store and iTunes. Thereafter you can sign to App Store and iTunes to update apps, make new purchases & subscriptions and much more.

Final Words:

All the information mentioned above about your account has been disabled in the App Store and iTunes is true and fair. The methods to fix the issue are working well as per our practical experience. For more queries regarding How to Fix Apple ID has been Disabled in App Store and iTunes, you need to contact Apple Helpline Number at 1-800-MY-APPLE (800-692-7753) or visit Apple Support Website at support.apple.com.

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