How to Fix iTunes cannot locate CD Configuration folder Error

Quick Fix the Error “iTunes cannot locate CD Configuration folder”:

iTunes is a multimedia player app developed by Apple Incorporation. With iTunes App, you can play all types of audio and video songs. You can watch movies, stream online movies, TV shows and it also provides internet radio broadcasting. The media library of iTunes allows you to organize the media files in your own style. So you can easily find those files whenever you want to play them.

Apple develops its apps generally for Mac OS and iOS Devices only. But iTunes is made available for Mac OS, iOS, Windows and Android Devices. iTunes works best in music, video playing directly from a CD or DVD. The iTunes App can also burn New CD or DVD from files in its Media Library. Sometimes, the app shows an error as “iTunes cannot locate CD Configuration folder.” In this article we will discuss about this error and find out best solutions.

Errors in iTunes App

iTunes App is amazing as well as annoying for its users. It has various attractive features and it also has some errors. Every iTunes user face one iTunes error sometimes on their computer i.e. CD Configuration folder. That error happens when user tries to play a CD/DVD on iTunes or attempt to burn files on CD/DVD from iTunes Library. The error shows a dialogue on screen as mentioned below:

“iTunes cannot locate CD Configuration folder, so you cannot import or burn CDs and DVDs. This folder must be in the same directory as iTunes.”

What is CD Configuration folder?

CD Configuration is an important folder for iTunes App. This folder helps iTunes to manage activities related to CD and DVD. With help of CD Configuration folder, iTunes can import files directly from CD/DVD and also burn files on CD/DVD from its Media Library.

Causes of iTunes cannot locate CD Configuration folder

iTunes App needs to access CD Configuration folder to handle tasks of CD/DVD on computer. So this error shows up when you try to perform a task related to CD or DVD. This error occurs more on Windows PC than Mac Computer and MacBook. You must be wondering why iTunes cannot locate CD Configuration folder.

Some users have faced this error after updating iTunes to its newer version i.e. iTunes 12.7. But this can happen because of many other reasons, here we provide all possible causes of iTunes cannot locate CD Configuration folder as follows:

• iTunes App Version is not Up to Date.
• iTunes is not installed properly on your computer.
• iTunes App is not installed in Main Hard Drive (C Drive).
• CD Configuration folder is missing on computer.
• CD Configuration folder is corrupted.
• CD Configuration folder is mistakenly deleted by user.

Functions affected when iTunes cannot locate CD Configuration folder

When your iTunes App cannot locate CD Configuration folder, it does not affect your user experience. The iTunes will function as smoothly as it used to. There are only two functions of iTunes that stop working when iTunes cannot locate CD Configuration folder.

1. You cannot play or import files in iTunes from a CD or DVD.
2. You cannot burn audio/video media files on a CD or DVD using iTunes.

If you don’t use CD or DVD on iTunes then you don’t need to resolve this error immediately. However, it is recommended to Fix iTunes cannot locate CD Configuration folder as soon as possible.

4 Easiest Ways to Fix iTunes cannot locate CD Configuration folder

We have already discussed about the error and its causes. Now we will move towards the next step i.e. How to Fix iTunes cannot locate CD Configuration folder. Our developer team has been working on fixing various errors occurring in iTunes. Here we will give you all possible methods to fix the error: iTunes cannot locate CD Configuration folder.

01. Update iTunes to the Latest Version

iTunes App runs very well and plays all music and video files easily. But you should update the iTunes time to time. Apple Inc. provides regular updates for iTunes to fix bugs/issues and make it better. If your iTunes is not up to date, it can be the reason for iTunes cannot locate CD Configuration folder. Therefore you must update iTunes on your computer by following the steps mentioned below:

1. Connect your Computer to WiFi Broadband Internet.
2. Click on iTunes App Icon to launch the program.
3. Select Help Menu in iTunes and click on Check for Updates.
4. iTunes Latest Version details will appear on your screen.
5. Choose Download/Update option to proceed.
6. Wait till the iTunes is updated to its latest version.
7. Restart your computer and you will see that the error is gone.

02. Copy CD Configuration folder from C Drive to iTunes Installed Drive

Some users have limited space in C Drive or they have so many programs installed on their computer. As a result, they don’t have enough space on C Drive. Therefore they choose D or E Drive while installing iTunes. As a result, they face the error iTunes cannot locate CD Configuration folder. In this case, you need to copy the CD Configuration folder from C Drive to iTunes concerned Drive.

Kindly, follow the instructions given here to fix the issue.

Here we assume that you have installed iTunes in D Drive and the iTunes cannot locate CD Configuration folder.

1. Open “My Computer” or “This PC” on your computer.
2. Find out Local Disk C or System Disk C and double click on it.
3. Open Program Files and navigate to iTunes folder.
4. Double click on iTunes folder to open it.
5. Find out CD Configuration folder and copy it.
6. Get back to My Computer and select D Drive to open it.
7. Open iTunes folder and paste CD Configuration folder there.
8. Restart your computer and start using iTunes normally.

You will see that the iTunes can now import and play the files from CD and DVD. It can also burn files on CD/DVD and the issue has been solved.

03. Repair iTunes Setup or Installation File

iTunes should be installed to your computer’s main hard drive i.e. C Drive. But some users complain that they are facing errors even if the iTunes is installed in C Drive. One of those errors is “iTunes cannot locate CD Configuration folder.” If you have installed iTunes in C Drive and still have this issue, here you will get its quick solution.

The iTunes App should be up to date so that you don’t face any kind of error. But sometimes updating the iTunes does not fix the issue of iTunes cannot locate CD Configuration folder. In such circumstances, you should try to repair the iTunes Installation File.

Close iTunes App and End all iTunes Tasks from Windows Task Manager (Ctrl+Alt+Delete to open task manager). Thereafter, go to Drive C>Program Files>iTunes folder and Cut CD Configuration folder. Paste the CD Configuration folder to any other location like Desktop. Thereafter follow the steps given below to Repair iTunes Setup.

1 Go to Finder or Search-bar and type Control Panel.

2. Open Control Panel and navigate to Programs & Features.

3. Select Programs & Features and click on the option “Uninstall a Program.”

4. Now select the iTunes from the programs list. You will see two options i.e. Uninstall or Change.

5. Select “Change” and a Popup Window will appear on screen.

6. Choose “Repair Installation Errors in the Program” and click on Next button.

7. Complete the iTunes Setup Repair Process and Restart your computer.

If the error is due to iTunes Setup file problem then it is resolved now. In case you are still facing the same issue, you should try our next method.

04. Uninstall iTunes and Install it Again (New Version)

Sometimes you need to take a different step to fix an issue. You should Uninstall the iTunes App and Install it again on your computer. This will work for the iTunes cannot locate CD Configuration folder. So when you install it again, it will be able to locate that folder. This process is divided into three parts i.e. Backup your iTunes Library, Uninstall iTunes and Install iTunes again.

Part I – Take Backup of iTunes Library

iTunes allows you to organize your favorite songs according to your choice. When you uninstall iTunes, the library and saved playlists will also be deleted. Therefore you should take backup of your iTunes Library before uninstalling the app. You will be able to restore the library when you install the iTunes app again.

Part II – Uninstall iTunes from Computer

You need to follow the steps mentioned below to uninstall iTunes from your computer.

1. Go to Search-bar and type Control Panel to find it.
2. Select Control Panel to go to respective settings.
3. Navigate to Programs & Features and click on it.
4. Select iTunes from all programs list.
5. Click on “Uninstall” option to proceed.
6. Complete Uninstalling Process and Restart your computer.

Part III – Download Latest iTunes and Install it Again

After uninstalling iTunes, you need to download the Latest iTunes App from its website.

Here we provide easy steps to download iTunes and install it again on computer.

1. Log on to Apple iTunes Main Website.
2. Select the Download link for iTunes and check system requirements.
3. Click on “Get It” to download iTunes App latest version.
4. Wait till the iTunes downloading gets completed.
5. Install iTunes again on your computer.

Once the iTunes is installed again, try to import files from a CD or DVD. Check if iTunes can locate CD Configuration folder. The error must have been solved now. You should restore your iTunes Library which you backed up earlier in Part I.

Final Words:

All the information mentioned above about iTunes cannot locate CD Configuration folder is true and fair. The methods given here are working perfectly as per our best knowledge. For more queries regarding How to Fix iTunes cannot locate CD Configuration folder, please contact Apple Helpline at 1-800-MY-APPLE (800-692-7753) or visit Apple Support Website at support.apple.com.