How to Fix “There was an error connecting to the Apple ID Server” – Verification Failed Error Connecting to apple id server:
When you try to sign in to iCloud or iTunes & App Store on iOS device, it shows an error. The error is displayed as “There was an error connecting to the Apple ID Server.” This is basically a sign-in error faced by users when they try to sign into their Apple ID Account on iPhone and iPad. Here we will provide complete information about this error and explain how to fix the error by yourself.
When does the Apple ID Server Error occur?
The error titled “There was an error connecting to the Apple ID Server” can happen at anytime. It can show up on your iOS device screen when you try to sign in to iCloud or iTunes & App Store. There is not a specific incident for occurrence of Apple ID Server Connecting Error, but most iOS device users have faced it after a restore or iOS update.
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Causes of Error “There was an error connecting to the Apple ID Server”
Apple ID Account is very important for all Mac and iOS device users. When you buy a new apple device first time, you have to create an Apple ID and Password. Your Apple ID is registered with Apple Servers, so your device must be able to connect with Apple ID Server when you attempt to sign in. In case the device is unable to do that, it will show the error “There was an error connecting to the Apple ID Server.”
Many iPhone, iPad and iPod Touch users have claimed that Apple ID Server Error occurred in their device after an iOS update. Well, this is not necessary that an iOS update will stop you from connecting to Apple ID Server and use your Apple ID Account. It is a kind of error and you have to take some action to resolve it. Let us have a look on some possible causes of the Apple ID Server Connecting Error as follows:
- It can happen because the Apple System Servers are temporarily under maintenance. This is the very first assumption whenever you see the error “There was an error connecting to the Apple ID Server” on your iPhone/iOS device screen.
- After every restore or iOS update process, the iOS device gets disconnected from WiFi Network. You have to manually connect your iOS device to WiFi again otherwise it will show the error connecting to Apple ID Server.
- You may face this error because you are using different Apple IDs for iCloud, FaceTime, Game Center, iTunes & App Store and Messages. Using more than one Apple ID on an iOS device may lead to the error “There was an error connecting to the Apple ID Server.”
- Date, Time and Language are important on iOS devices. If your iPhone has incorrect date/time, it may not connect to the Apple ID Server.
- Ad Blocker or Content Blocker App may help you browse faster and get rid of annoying ads on your iPhone. But an Ad/Content Blocker may interrupt the process of connecting to the Apple ID Server. If you have an Ad Blocker on your iOS device, it can be the reason for this error.
- If you are fond of downloading movies, you must have a VPN App on your iOS Device. The VPN allows you to download everything anonymously, but it may also restrict the iOS device from connecting to Apple ID Server.
How to Fix: There was an error connecting to the Apple ID Server
The error in connecting to Apple ID Server may happen on computer as well as iPhone. Most users who came across this error are iOS device users. This error indicates that the device is unable connect with Apple ID Server when the user tries to sign in to their Apple ID Account. We have conducted a long research to fix the error “There was an error connecting to the Apple ID Server” and we found various methods. Here we provide some easiest ways to fix the Apple ID Server Connect Error as follows:
01. Check Apple System Status
One of the common reasons for Apple ID Server Connecting Error is that the Apple Servers are down. Apple Inc. manages Apple Servers at its best and sometimes the servers are under maintenance. During the maintenance period, the users can’t access relevant services. So it is advisable to check Apple System Status before you apply any other method to fix the error There was an error connecting to the Apple ID Server.
Steps to Check Apple System Status on iPhone, iPad, iPod Touch:
- Open a Web Browser on your iPhone.
- Make sure your iPhone is connected to a WiFi Network or Cellular Data.
- Log on to Apple Support System Status Page.
- The list of Apple Servers will be shown on your device screen.
- Working Servers will be under Green Icon (Available Services) and Down Servers under Yellow Icon (Current Issues).
- Check the Servers listed under Current Issues.
When Apple System Status is under maintenance, you cannot fix the issue of Connecting to Apple ID Server. In such circumstances, you cannot do anything but just wait for a few hours. You should wait until the Apple Servers are active again and then try to sign in to your Apple ID Account on your iPhone.
In case there is no issue in Apple System Status and you are still facing the Apple ID Server Error, please take a look on our upcoming methods to fix it.
02. Check and Change WiFi Network & Connectivity
Your iPhone must be connected to a working WiFi Network to connect to the Apple Servers. In case the WiFi is disconnected or slow, you will see the error There was an error connecting to the Apple ID Server. Kindly check WiFi Settings on your iPhone and connect to your WiFi Network.
If you still can’t connect to Apple Servers then connect your iPhone with another WiFi Network. This will help you to check if there is an issue with your existing WiFi Connectivity. When you come to know that everything is working but you still can’t connect to Apple ID Server, you should go ahead with our next method.
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03. Sign Out of Different Apple IDs and Sign In with One Apple ID
An error can put the user into trouble, but sometimes the errors are invited. Some iPhone users sign in with different Apple IDs on FaceTime, Game Center, iCloud, iTunes & App Store, Messages and other services. You can use different Apple IDs as the Apple allows you to do so. It does not give you any trouble until you restore or update iOS on your iPhone. Thereafter, you will face the issue “There was an error connecting to the Apple ID Server” while trying to sign in to Apple ID Account.
This error occurred because you have multiple Apple IDs logged in to one iOS device. You should sign out of different Apple IDs from various apps and then sign in again with one Apple ID. Make sure you sign in with your Apple ID which is connected to your iCloud and iTunes & App Store. This time, the sign in process will be successful and you won’t see the Apple ID Server Error anymore.
04. Set Date and Time Settings as Automatic
“There was an error connecting to the Apple ID Server” can happen due to date & time issue. When your iPhone Date & Time Settings are incorrect, the device cannot connect to the Apple Servers. Apple Inc. recommends every Mac and iOS device user to keep the date and time settings as automatic. When you set the date & time as automatic, the device will keep it correct and updated as per location of the iOS device. This will also help your iPhone to stay connected to Apple Servers without any issues.
How to Set Date and Time as Automatic on iPhone, iPad, iPod Touch:
Kindly follow the steps given below to set date and time settings on your iPhone.
01. Tap on “Settings” icon to go to iPhone Settings.
02. Select “General” tab.
03. Click on “Date & Time” to open relevant settings.
04. Finally turn ON “Set Automatically” option.
05. Restart your iPhone to complete the action.
Allow Device to Set Time Zone:
You need to allow your iPhone to access your current location. Your iPhone will determine the time zone based on its location. Kindly follow the procedure given below:
01. Go to iPhone Settings.
02. Select Privacy tab.
03. Click on “Location Services” option.
04. Open System Services.
05. Finally turn ON “Setting Time Zone.”
06. Let your iPhone device detect your location and determine the time zone.
Check If your Device is Showing Correct Time Zone:
It is important to check if your iPhone is showing correct time zone. You can check and verify it by the procedure mentioned below:
- Go to iPhone Settings.
- Select “General” tab.
- Click on “Date & Time.”
- Select “Time Zone” section.
- Check that the Time Zone is correct.
After settings Date & Time as Automatic and correcting the time zone, your issue must be resolved. Now you will not come across the dialogue as There was an error connecting to the Apple ID Server. You can leave now if the problem is fixed otherwise check our next method.
05. Force Restart iPhone, iPad and iPod Touch
Whenever you see the dialogue “There was an error connecting to the Apple ID Server,” you should try a restart of iOS Device. In case the issue is not resolved by a normal restart then you should go for the Force Restart iPhone Procedure.
Force Restart iPhone XS Max, iPhone XS, iPhone XR, iPhone X and iPhone 8:
- Press and quickly release the Volume Up button.
- Press and quickly release the Volume Down button.
- Finally, press and hold the Side button until you see the Apple logo.
Force Restart iPhone 7 and iPhone 7 Plus:
- Press and hold both the Side and Volume Down buttons.
- Hold these buttons for at least 10 seconds.
- Leave the buttons when you see the Apple logo.
Force Restart iPhone 6s, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5 and iPhone 4s:
- Press and hold both the Home and Top (or Side) buttons.
- Hold these buttons for at least 10 seconds.
- Leave the buttons when you see the Apple logo.
We hope that the Apple ID Server Connecting Error is gone from your iPhone after a Force Restart. Now you are able to sign in to your Apple ID Account and access iCloud, iTunes & App Store and all other services.
06. Turn OFF Ad Blocker, Disable Content Blocker
An Ad/Content Blocker is very useful on computer as well as iOS device. It simply blocks the advertisements shown by websites you visit from your device browser. As a result, it increases the browsing speed and improves your browsing experience. But it also prevents the device from connecting to some online servers.
The Ad Blocker may cause the issue “There was an error connecting to the Apple ID Server.” Therefore we request you to TURN OFF or DISABLE the Ad Blocker, Content Blocker on your iOS Device. In case you have an Ad Blocker App or Plugin on your iPhone, kindly remove/uninstall it. Thereafter you should restart your iPhone and try to sign in to your Apple ID Account in iCloud, iTunes & App Store.
07. Disable/Uninstall VPN on iOS Device
Virtual Private Network (VPN) allows you to download various things anonymously. It helps you to download your favorite stuff at high speed on your iOS device. But it may restrict your device from connecting to the Apple ID Server. Therefore we suggest that you should Disable or Uninstall the VPN from your iPhone and check if the error is resolved or still there.
08. Reset All Settings on iPhone [NO Data Loss]
This is the best way to fix many issues on an iOS device. If your internet is not working, some apps misbehave or any other issue, just reset all settings on iPhone. It will resolve many problems as quick as possible. That’s why we recommend you to Reset All Settings on iPhone to fix There was an error connecting to the Apple ID Server. Don’t worry your iPhone data will remain safe as it is, there’s no data loss in this method.
Steps to Reset All Settings on iPhone:
01. Go to iPhone Settings.
02. Select “General” tab, Scroll down to Reset tab and click on it.
03. Finally click on “Reset All Settings” and Confirm it.
04. Wait till the Reset Process is done and your device restarts.
After All Settings are Reset on your iPhone, try to sign in to your Apple ID Account. This time you will see that Error connecting to the Apple ID Server is not showing and you can access all apps and services offered by Apple.
All the information mentioned above about There was an error connecting to the Apple ID Server is true and fair. The methods we have described here are easier and effective to solve the problem on iPhone, iPad and iPod Touch devices. For more queries regarding how to fix the Error Connecting to the Apple ID Server, please contact Apple Helpline Number at at 1-800-MY-APPLE (800-692-7753) or visit Apple Support Website at support.apple.com.
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